Gmail users and the Gmail Inbox

You may not be getting the weekly Monday Message email from DAM in your inbox where you expect it. There are many reason for this, some of which are out of our control and you may have to speak to your email administrator. 

If you are a Gmail user, it might actually be in your inbox, but not under the Primary tab. Gmail divides the inbox in up to 4 tabs: PRIMARY, SOCIAL, UPDATES, PROMOTIONS. See the image below. Keep in mind, whether you are in the Social, Promotions, or Updates tabs, you are still in the inbox. So make sure you check all 4 tabs.

If you want the DAM newsletter to go into the Primary tab from now on, simply find the DAM email and drag it to the Primary tab (see the second image below). 

If you have any more questions, contact